EXCHANGE POLICY

In case of size exchange customer must raise a request within 3 Days of delivery.

  • Kindly fill in the details to raise an exchange request by clicking on this link CLICK HERE
  • Kindly note we only do EXCHANGES – NO RETURN. We charge a base fee of Rs 200 to initiate the exchange process.
  • Once we recieve your request our customer support executive will get in touch with you within 3 working days for futher process.
  • Sanskritam will get the product picked up from the address mentioned once we receive the request.
  • Please note that shipping company will make 3 attempts for product pick-up .
  • If the customer is unable to handover the product he/she will have to ship the product at his/her own expense.
  • Sanskritam will not be responsible post that for any sort of claims.
  • For any help or support Kindly connect with us on 8451967007

    WE DO NOT PROVIDE ANY EXCHANGE FOR PRODUCTS BOUGHT ON SALE/DISCOUNT

Returns

1. If you Receive a Damaged Product

 

Please Note we try to stay accurate to the true colors of our fabrics, however colors of the products may slightly vary due to screen calibrations and photography. At Sanskritam every product that you order undergoes a strict quality check to ensure that you receive accurate measurements and damage free products. It is quite rare that you will receive a damaged or defective product.

However if a customer does receive a defective product then he/she shall get full refund against the returned products. In such a case drop us a Whatsapp message at 8451967007 attaching the photo AND VIDEO of package opening of the defective part of the product. We shall arrange a pick up from your delivery location. In case our delivery partners do not provide pick up service for a given pin code, the customer shall return the package by India speed post, and share a scanned copy of the India Speed Post receipt on whatsapp. We shall refund you the shipping charges according to the speed post receipt.

MONEY WILL BE REFUNDED TO THE SOURCE ACCOUNT OR TO THE GOOGLE PAY NO PROVIDED BY THE CUSTOMER IN 48 HOURS ONCE THE PARCEL IS RECIEVED.

This applies for any product you buy from us.

Refund

NOTE : We only accept returns in case of damaged product for which the customer needs to provide us with a proof picture.

No Returns/exchange on any product that is used.

PRODUCTS PURCHASED ON SALE ARE NOT VALID FOR EXCHANGE.

NO GUARANTEES ON FABRIC WHATSOEVER.

Exchange Requests

Enter Order ID*

Enter Phone/Email ID*

Request

View Return Policy

Powered by

  • Kindly fill in the above details to raise an exchange request.
  • Kindly note we only do EXCHANGES – NO RETURN. We charge a nominal fee of Rs 200 to initiate the exchange process.
  • Once we receive your request our customer support executive will get in touch with you within 3 working days for further process.
  • Sanskritam will get the product picked up from the address mentioned once we receive the request.
  • Please note that the shipping company will make 3 attempts for product pick-up .
  • If the customer is unable to handover the product he/she will have to ship the product at his/her own expense.
  • Sanskritam will not be responsible post that for any sort of claims.
  • For any help or support Kindly connect with us on 8451967007

2.Shipping Policy

DOMESTIC-

  1. We Provide FREE SHIPPING across India above 999
  2. Our prices are all inclusive of taxes such as GST.
  3. Orders are dispatched within 8-10 working days. Unless otherwise specifically mentioned in the product details.
  4. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at mysanskritam@gmail.com within 2 hours of placing the order.
  5. Tracking no will be provided on the given email ID. Kindly track the order on your end. If due to some reason the Tracking page shows delivered and you have not received the parcel – please inform us within 24 Hours and we will look into the matter. Post that we will not be able to help you.